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Getting started with us
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Orders and refunds
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Frequently Asked Questions (FAQs)
General Information FAQs
3
What is my Account? How do I update my Information?
How do I know my order has been confirmed?
Can I order a product that is Out of Stock?
Shopping FAQs
5
What are the different types of shopping method ?
Why do I see price variation for the same product of different brands on Clickwik ?
Is it necessary to have an account to shop on Clickwik ?
What buyer needs to know before getting order placed and packed ?
What benefits do buyers get for shopping on Clickwik ?
Payment FAQs
6
How do I make payments for purchase on Clickwik ?
Are there any Hidden charges when I make a purchase on Clickwik ?
How do I pay using a Debit/Credit Card ?
Is it safe to use my debit/credit on Clickwik ?
What steps does Clickwik take to prevent card misuse ?
View all 6
Shipping FAQs
7
How does the delivery process works ?
What are the delivery charges ?
I need a copy of my invoice for my order. How do I go about with it ?
What is the estimated dispatched time ?
How are items packed during the shipping process ?
View all 7
Order Status
2
How do I check current status of my order ?
What do different order status means ?
Cancellation & Returns FAQs
3
What is Clickwik warranty policy ?
How does Clickwik help in resolving any issue with the product purchased on Clickwik ?
How Does Clickwik make sure the product purchased from Clickwik is genuine ?
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