How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Getting started with us
Orders and refunds
Frequently Asked Questions (FAQs)
General Information FAQs
What is my Account? How do I update my Information?
How do I know my order has been confirmed?
Can I order a product that is Out of Stock?
What are the different types of shopping method ?
Why do I see price variation for the same product of different brands on Clickwik ?
Is it necessary to have an account to shop on Clickwik ?
What buyer needs to know before getting order placed and packed ?
What benefits do buyers get for shopping on Clickwik ?
How do I make payments for purchase on Clickwik ?
Are there any Hidden charges when I make a purchase on Clickwik ?
How do I pay using a Debit/Credit Card ?
Is it safe to use my debit/credit on Clickwik ?
What steps does Clickwik take to prevent card misuse ?
View all 6
How does the delivery process works ?
What are the delivery charges ?
I need a copy of my invoice for my order. How do I go about with it ?
What is the estimated dispatched time ?
How are items packed during the shipping process ?
View all 7
How do I check current status of my order ?
What do different order status means ?
Cancellation & Returns FAQs
What is Clickwik warranty policy ?
How does Clickwik help in resolving any issue with the product purchased on Clickwik ?
How Does Clickwik make sure the product purchased from Clickwik is genuine ?
Gifts and coupons
Help Desk Software
by Freshdesk Support Desk